Frequently Asked Question

Videocon's Header/SenderID Registration Process
Last Updated 2 years ago

All customers are required to register senderIDs/Headers with the operators for smooth delivery of messages

  1. First, you'll need to log into the portal: https://pingconnect.in/
  2. Once logged in, click Header on left navigation bar to see the detailed view of all the Headers. Select New header to add a new one.
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  3. Click Single to create a New Single Header and select the other fields

  4. Click on Header Type to choose the type of header in the list.
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  5. Select the Category that best fits your business for which the header will be used for.
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  6. Provide a name for the header.

  7. Click on check status to see the availability of the applied for Header/SenderID

  8. Select the relevant document for the applied header and request for OTP. Once the OTP is verified, click on Submit
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  9. On submission the header will show up as Pending. This will be reviewed by the Registrar Team and an update will be provided via email or call in case there is any documents missing or discrepancies for the header submitted.

  10. Once the header is approved, the status will change Pending to Approved.
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