Frequently Asked Question

Philippines Registration Process
Last Updated 2 years ago

Philippines has a specific pre-registration process, that needs to be done prior to being able to execute messages towards their end customers.

Pricing and plans can be discussed with your account managers prior to initiating the registration process

 

Country

Philippines

Pre Registration

Yes

Registration Type

Sender ID Registration

Charges

No charges

ETA (Working Days)

7 – 9 days

Alphabetic Sender ID

Yes

Numeric Sender ID

-

Long Code Support

-

Short Code Support

-

Unicode SMS Support

Yes

Character Set

There are a number of restrictions concerning supported characters. The officially supported ones are: ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz % & ' ( ) * + - . / : ; ! " # ? $ @ 0123456789

2 Way SMS Support

No

Number Portability

-

Noc Format

-

DLR Format

SMSC DLR

Sender ID Type

Registration Required

Doc required for registration

NOC and Incorporation Certificate Required for International** Clients

Comments

Alphanumeric Sender ID

Message restrictions

Restricted content:
The following types of traffic are not allowed, and are considered spam:
Adult Content - any advertisement promoting nudity/profanity/violent
Alcohol - any advertisement promoting alcohol
Drugs - any advertisement promoting the use of drugs and other illegal substance
Gambling - any advertisement promoting gambling
Election - any advertisement promoting a candidate for elections
Tobacco - any advertisement promoting the use of tobacco

Subscriber-only/A2P:
Commercial and promotional advertisement, surveys and other broadcast/push messages shall be sent only to subscribers who have prior consent or have specifically opted-in to receive messages.

Domestic* Clients: This refers to clients requesting for messaging services within the country they are based out of. Example: Filipino  client, requesting for termination of messages toward their Filipino audience.

International** Clients: This refers to clients requesting for messaging services outside the country they are based out of. Example: Indian client, requesting for termination of messages toward their Filipino audience. 

Please find attached below the Documents that needs to be submitted for Domestic clients. This is mandatory before you send any messages towards Philippines.

  • NOC Form – Philippines
  • Letter of Authorization Template
  • SMS Masking Authorization Form
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