Frequently Asked Question

Kenya Registration Process
Last Updated 2 years ago

Kenya has a specific pre-registration process, that needs to be done prior to being able to execute messages towards their end customers.

Pricing and plans can be discussed with your account managers prior to initiating the registration process

 

Country

Kenya Local

Pre Registration

Yes

Registration Type

Sender ID Registration

Charges

100 Euro/Sender/Year

ETA (Working Days)

20 -25

Alphabetic Sender ID

Yes

Numeric Sender ID

Yes

Long Code Support

-

Short Code Support

-

Unicode SMS Support

-

Character Set

-

2 Way SMS Support

-

Number Portability

-

Noc Format

-

DLR Format

-

Sender ID Type

-

Doc required for registration

NOC required for Domestic* Clients, not International**

Comments

-

Message restrictions

-

 

Domestic* Clients: This refers to clients requesting for messaging services within the country they are based out of. Example: Kenyan client, requesting for termination of messages toward their Kenyan audience.

International** Clients: This refers to clients requesting for messaging services outside the country they are based out of. Example: Indian client, requesting for termination of messages toward their Kenyan audience. 

Please find attached below the Documents that needs to be submitted for Domestic clients. This is mandatory before you send any messages towards Kenya.

  • Airtel Kenya NOC Form
  • Safaritel Kenya NOC Form
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