Frequently Asked Question

China (Hong Kong) Registration Process

Last Updated 2 years ago

China has a specific pre-registration process, that needs to be done prior to being able to execute messages towards their end customers.

Pricing and plans can be discussed with your account managers prior to initiating the registration process

Country	Hong Kong
Pre Registration	No
Registration Type	-
Charges	No charges
ETA (Working Days)	-
Alphabetic Sender ID	No
Numeric Sender ID	Yes
Long Code Support	Yes
Short Code Support	No
Unicode SMS Support	-
Character Set	-
2 Way SMS Support	Yes
Number Portability	Yes
Noc Format	LOA Attached
DLR Format	-
Sender ID Type	Numeric Sender ID
Doc required for registration	-
Comments	For ChinaUnicomHK (45407) and ChinaMobileHK (45412): All senders will be replaced by local Hong Kong numbers to ensure delivery, as alpha sender IDs are often problematic for 1 sim-2 numbers subscribers. For CSL (45400) , Hutchison (45404) , SmarTone (45406) and PCCW (45416): Dynamic alpha senders within 3-11 characters length are supported, Non-alpha senders are replaced by local Hong Kong numbers or “SMS” as an alpha sender-ID to deliver.
Message restrictions	Template Registration is mandatory.

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