Frequently Asked Question

Airtel's Header/SenderID Registration Process
Last Updated 2 years ago

Every principal entity need to register header with access providers as per the procedure below:

  1. Login to the Airtel DLT Portal using Telemarketer/Principal Entity login credentials
  2. Select SMS Headers and then select "Add Header" in the header page
  3. Fill the requisite details such as content category, sender ID / header and provide details of the sender
  4. Submit the request for approval and make payment through available payment modes
  5. The header registrar will validate and verify details provided by the telemarketer/Principal Entity within 60 minutes
  6. On successful registration, the registrar will approve and register the requested sender ID in the DLT Platform
  7. The Registrar Team will also communicate unsuccessful registration or any discrepancy i.e. missing document or incorrect details with the applicant via the registered e-mail and mobile number within 72 hours of registration.


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