Introduction

Telecom Regulatory Authority of India (TRAI) has released The Telecom Commercial Communication Customer Preference Regulation (TCCCPR) 2018 to regulate Unsolicited Commercial Communication (UCC) and create transparency in the entire process. TRAI has created the guidelines to enhance control, curb any fraudulent activities and provide greater safety to the end customer.

As per the revised TRAI guidelines, The system will be governed using Block-chain technology also known as Distributed Ledger Technology (DLT) and the whole panel entities will be interlinked with each other and the companies who want to communicate with their customers will now have to register themselves with Telecom Operators for sending SMS using their company documentation. The Businesses (Principle Entity) and Service Provider (Telemarketers like Team Moplet) will be accountable to telecom operators who will be directly accountable to TRAI.

Registration Process for Businesses

In order for any company to be able to terminate messages towards their end customers, the registration needs to be done in any one of the operator’s portals.

Moplet recommends that you use the below two portals since they have proven to have a quicker turn around time regarding the registration process and query resolution as well.

1. Registration with Jio - Click Here
2. Registration with PingConnect (Videocon) - Click Here
3. Registration with Vodafone - Click Here
4. Registration with BSNL - Click Here
5. Registration with Airtel - Click Here
6. Registration with TATA- Click Here

In order to register  DLT, please follow the below steps.

1. Visit any DLT platform and select to sign up as a Principal Entity
2. Enter the corporate email Id
3. Provide valid details of the organization - business PAN, complete address, details of authorised person (mobile no. & email ID),
4. Attach/upload the valid proofs for PAN & Proof of address as stated in the details entered
5. On successful registration, the details provided & supporting proofs provided for the Entity will be validated by the Principal Entity within 3-7 working days.
6. Request will be Approved/Sent for Modification/Rejected by the registrar & Entity will be intimated accordingly on the registered email Id.
7. On approval the Principal Entity will be registered and a unique Entity ID will get generated which can be used for further communications by the PE
8. In case of any discrepancy, i.e. missing document or incorrect details, same will be duly intimated on the registered e-mail and mobile number in the defined TAT.
9. Post Principal Entity activation, each Principal Entity can login to the portal and carry out its functions as per business requirement.
10. In case the Entity request gets rejected due to deficiency in documents, Principal Entity can re-initiate the request after correction of details

Mandatory documents are as follows:

1. Govt. registered entity - PAN or TAN along with an address proof, Letter of Intent/ Agreement issued by the Govt. of India or State Govt.
2. SEBI registered Entity - PAN, Certificate of registration issued by SEBI and address Proof
3. Others, Private or Public Limited - PAN & Address Proof (GST certificate, COAI ...etc.)
4. Letter of Authorization in company letter header with Company seal and signature