Frequently Asked Question

Saudi Arabia Registration Process - Domestic
Last Updated 16 days ago

Saudi Arabia has a specific pre-registration process, that needs to be done prior to being able to execute messages towards their end customers.

Pricing and plans can be discussed with your account managers prior to initiating the registration process

Country

Saudi Arabia - Domestice

Pre Registration

Yes

Registration Type

Sender ID Registration

Charges

230 SAR per year for each Sender ID

ETA (Working Days)

6 – 7 days

Alphabetic Sender ID

Yes

Numeric Sender ID

-

Long Code Support

NA

Short Code Support

-

Unicode SMS Support

Yes

Character Set

-

2 Way SMS Support

No

Number Portability

Yes

Noc Format

-

DLR Format

SMSC DLR

Sender ID Type

Registration Required

Doc required for registration

CR (Company Registration) and Delegation letters

NOC and Trade License Required 

NoteAs per the regulations, firstly company should have local presence. CR (Company Registration) and Delegation letters will be considered as Valid document for processing Sender ID Request.

The name of the sender that must be registered.

Comments

Networks in Saudi Arabia have implemented very complex spam filters that in most cases block even legitimate application to person traffic. Therefore, cheap signalling/roaming links do not deliver well especially for high value content such as password delivery or alerts, let alone marketing bulk traffic. Additionally, all the routes in Saudi are unstable due local issues so relying on one route is not possible.

Message restrictions

No Adult content is allowed.
No political content is allowed.
No religious content is allowed.

RequirementsIn the attachment delegation letter, the authorized
person must have Saudi ID number or iqama number, not a passport number.

 

Domestic* Clients: This refers to clients requesting for messaging services within the country they are based out of. Example: Saudi client, requesting for termination of messages toward their Saudi audience.

International** Clients: This refers to clients requesting for messaging services outside the country they are based out of. Example: Indian client, requesting for termination of messages toward their Saudi audience. 

Delegation letter should be Stamped by Chamber of Commerce in KSA.
Example as below

image

Please find attached below the Documents that needs to be submitted for Domestic clients. This is mandatory before you send any messages towards Saudi Arabia.

  • NOC Form – Mobily
  • NOC Form – All Other Networks

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